Introduction:
This smart chatbot for banking systems is designed for you to streamline customer services, handle queries and assist users with their financial requirements across the bank. AI chatbot can help your customers with balance check, loan inquiry, 24/7 virtual banking, and much more. Deliver fast, secure and intelligent banking AI systems anytime, anywhere.
Key features:
- Bank statement request: Your smart banking AI chatbot can assist your customers to get bank statements instantly for their business needs with just a few commands.
- Payments support: Set up of this feature will help the user to know how to make payments online using digital banking procedure, if they are having any difficulty. It can be any type of payment i-e mobile bills, utilities, IBFT, etc.
- Card activation/blocking: This feature helps the user to activate the card with few simple steps in end to end encrypted chat. And for a user to deactivate or block a card due to any reason, the user can do that with the help of an AI smart assistant.
- Loan/EMI calculator: This feature will allow the user to calculate the loan or EMI they are applying for and plan for its clearance accordingly. It will show the total amount that the user will get and plan of return.
- Digital Banking assistant: This feature will allow the user to activate or deactivate the online digital banking. Or change the credentials used for it.
- Live CSR: If there is anything that is not available in the AI system or for any other reason, users can request to reach out to a live customer support representative and get the query resolved.
