Introduction:
Being an ecommerce business owner and handling customer queries along with orders and inventory feels hectic, right? Our smart Ecommerce chatbot is designed to handle and resolve all these issues and much more. From helping customers to check the availability of items, to placing orders and tracking the delivery status, all can be done with just one chatbot.
Key features:
- Product details: This feature allows the user to search and check for the detailed information of the product and its specifications.
- Placing order: AI assistant can help the customers get their info to place an order which will help the customer to skip all the hassle of filling it online.
- Delivery tracking: This feature will allow the user to check the status of their order and track the delivery accordingly.
- Instant response to FAQ’s: A chatbot can actively answer the frequently asked questions by customers such as delivery charges for a certain product, delivery areas/cities, delivery timeline, exchange/return policy, etc.
- Offers/Deal: AI assistant will be smart enough to present offers or combos with certain products as per the policy or options in the brand.
